FAQ

Yes, all our photographs are processed to a high standard in house by the graphics team to ensure consistent quality.

Yes, we can add blue skies to any image. We offer a blue skying service – simply send us the photo file and we will process the same day for you

Yes, we can edit photographs for you, from blue skies, to removing skips/bins etc to blurring personal photographs/documents within a photograph. Simply contact our studio team who will be happy to assist.

All our photographers are highly trained and have several years experience within the sector.

The photographers all use high end digital SLR cameras to capture the best shots, alongside tripods to ensure the framing of photos is correct.

Yes, we can simply let us know any requirements at the time of ordering. All our photographs are saved as jpegs as default and you will be provided with both print and screen resolution photos. We also provide contact sheets of images as standard.

Yes, we offer both services. Simply contact us and we will be able to discuss what is best for you.

All account clients have access to their own secure photo gallery where all photos are uploaded, from here you can download the high and low resolution images.

All our photography appointments can be booked in weather permitting and reviewed the day before as we understand the importance of photographing your property in the best light.

Yes, we can offer twilight photography, just get in touch to discuss with us.

We operate a 24 hour turn around on all photography jobs, your photographs will be ready the next working day.

Yes, our plans follow the guidance of the Royal Institution of Chartered Surveyors.

We are able to supply your plans in many different formats, including the CAD file.

The day after our supplier goes to your property we are able to send the plans to you.

Our team can provide you with up to 3 major amendments that are included within the price. If you require more amendments we are able to do this with a studio charge.

Elevation drawings are a flat 2D representation of a building’s façade (front, rear or side), similar to an artist’s impression but drawn to scale.

They are most commonly used to show any existing and proposed outward appearance either on new build constructions or existing properties that have planning for an extension.

For an elevation to be accepted at the planning application stage, the following criteria must be met:

– Legible, exact and up to date.
– Drawn in an identified metric scale (such as 1:50).
– Legible, exact and up to date.
– Drawn in an identified metric scale (such as 1:50).
– All appropriate measurements should be shown
– A title box containing the site and address and scale of the drawing.
– Show the site in a context with surrounding properties

Our team of experienced CAD users are able to take precise measurements to produce elevations that accurately reflect the property you are representing.

You can trust the Capture team to be prompt and efficient with your job requirements.

An Energy Performance Certificate (EPC) gives a property an energy efficiency rating from A (most efficient) to G (least efficient) and is valid for 10 years.

An EPC contains information about a property’s energy usage and typical energy costs. As well as recommendations on how to reduce energy use and save money.

Yes, it is a legal requirement to have a valid EPC for a property when marketing for sales/and or lettings. In addition from 1st April 2018 any let property must meet the new minimum EPC rating of E or higher.

If you can demonstrate you are in a listed or officially protected building and the minimum energy performance requirements would unacceptably alter this you can apply for an exemption.

A typical EPC appointment for a simple 3 bed house takes around 45 minutes to complete on site. More complicated and larger properties can vary.

The EPC assessor will require access to all rooms in the property, including (where applicable) loft space, extensions, conservatory, electric and gas meters.

They will draw a sketch of the overall floor area of the property. Once this is done they will work through each room taking precise measurements and data:

Type of property and age
Construction materials
Home insulation
Wall thicknesses
Heating systems & controls
Secondary heating systems (if applicable)
Floor construction
Window glazing type
Lighting, especially if you are using energy-saving light bulbs

Before putting a property on the market an EPC must be commissioned. The EPC should be issued within 7 days of the property being marketed, a further 21 days is allowed if all reasonable efforts to obtain the EPC have been made.

An EPC is valid for 10 years.

To find an EPC for a property go to https://find-energy-certificate.digital.communities.gov.uk/

All EPC certificates have a list of recommendations on, if these are done in order to improve the rating a new certificate can be carried out to reflect the improved change in the rating.

Yes, if any outbuildings/secondary accommodation has its own heating system, separate kitchen and bathroom facilities a separate EPC will be required.

Yes, all new buildings require a SAP EPC. These are normally carried out at the time of construction.

All brochures are printed, despatched and delivered within a minimum of 3-4 working days.

For all new orders depending on the size and complexity of the brochure we aim to get back initial proofs within 24 hours. Brochure amendments are dealt with promptly and you can expect these back within a few hours.

Our team of experienced, qualified in-house designers work on all brochures.

Yes, we can create bespoke brochures/designs. From logos and illustrations to CGIs. Just send us a message with requirements and we will get back to you.

All brochures can be printed and/or provided as a digital PDF version for use on online marketing materials.